caitlyn li

GOOGLE (CONTRACT) * 2026

Exploring google offices around the world

ROLE

Product Designer

TIMELINE

Jan 2026 - May 2026

TEAM

Product designers,

UX Researchers
Developers

Project management

OVERVIEW

Context: Our Client

The Google careers hub offers many avenues on which Google’s applicants can explore Google’s work culture, company policies, and its 70+ locations across the globe. Our task was to work with Google’s Integrated Marketing team to improve the user experience of Google Career’s location page.

Meet the designers, devs, and project managers for the project

This project involved a team of eight total designers, four specialized for user research and four for user interface, one of which was me. My role as a product designer was to own the design of my own page for use of individual office locations, and design components that would be evaluated for the final aggregate designs.

MY IMPACT

My contribution to the project

  • Authored and designed 2 novel components that made it to the final client handoff
  • Utilized findings from over 150+ user insights to curate and perfect component designs to drive user engagement
  • Designed responsive templates for lower traffic locations out of Google’s offices

PROBLEM

What’s shown above encapsulates the entire experience for navigating Google’s offices around the world

The existing locations workflow operated as such: the user would use a main landing page to navigate to a specific location page, which were often bare and reused the same template across locations of all degrees of traffic.

  • Higher traffic locations: Mountain View HQ, New York, etc
  • Low traffic location (scarce media coverage): Thornton

In sum, the existing user flow and designs yielded low conversion from interest into applications.

The problem statement:

How could we redesign the locations experience to thrill users to apply to offices of choice?

SOLUTION

Pages with moving, interactive components that told real stories about each location

SOLUTION

Templates for featured locations and low traffic locations

In addition to designing a landing page and a template for featured locations with all of the components our product designers assembled, we also designed a template in consideration of Google offices that had less media coverage.

USER RESEARCH

Regulatory teams have to consolidate a bulk of legislative infomration

A short written description not exceeding two seconds about this section of the case study A short written description not exceeding two seconds about this section of the case study

Competitive analysis: primary findings

Widget 1

Stunning interactionsHighlights work culture

Widget 1

Strong graphics

Widget 1

Highlights work culture

USER RESEARCH

Competitive analysis cont.

Our product design team conducted competitive analysis to evaluate how other companies achieved a sense of story telling through their landing interfaces.

We found that almost all companies we analyzed employed employee testimonials but the strongest of the bunch, Apple, simply had the strongest component design, which is the approach that I wanted to aim for.

DESIGN PROCESS

The Brightspot Design System

Brightspot is one of Google’s design systems for their marketing interfaces. Working with this system, we were given an 80/20 constraint: 80% of the components we used had to stay true to Brightspot native components, and only 20% could be novel to the given system.

My Approach

Given this constraint, my approach was to design as many components by hand as I could think of, I’ve included the key trials and errors throughout my designs below.

COMPONENTS: TRIAL AND ERROR

A map component in the landing page

Goal: give users familiar interactions to explore locations world wide, promoting ease of use, with a featured locations carousel

Scrapped

COMPONENTS: TRIAL AND ERROR

Employee testimonial carousel

Goal: vertical rectangle cards modeled after carousel in one of Google’s existing interfaces (Deep Mind), received relatively well by users with concerns on usability.

Handed-off

COMPONENTS: TRIAL AND ERROR

Google’s socials around the world carousel

Scrapped

COMPONENTS: TRIAL AND ERROR

A graphic to go with the CTA at the bottom of the landing page

Both user interviews and designers on the team agreed with the usage of this CTA, but was ultimately scrapped because it stepped too far beyond the boundary of our design constraints.

Scrapped

COMPONENTS: TRIAL AND ERROR

Slider component for featured locations

A slider component that would reveal featured locations on the main landing page, which users expressed to be engaging and eye-catching. Ultimately however we utilized this slider for member testimonials, adhering to a full bleed hero throughout all handoffs for cohesion across landing pages.

Handed-off

Final Designs

FINAL DESIGNS

4 responsive templates for individual locations pages + 1 locations landing page

OUTCOMES

What we found comparing user sentiments from initial surveying on the original locations page throughout 140+ user surveys and our redesigns in 7 user acceptance tests.

Increased user confidence by a significant margin

User acceptance interviews yielded a much higher average degree of confidence in prospective applicants than in initial surveys (3.8/7 → 5.5/7)

The visuals work

Authentic, people-forward imagery, employee stories, workplace photos, the testimonials slider consistently outperformed corporate stock photography in driving engagement

Enhanced storytelling

Location browsing and workplace stories held the longest engagement time on the page, reversing the flat, disengaged pattern seen on the original design (7 UAT sessions).

REFLECTION

Making decisions from client constraints and user research

Working with design constraints and high level user research while should've felt limiting felt more liberating if anything, working with a larger team of designers gave me the bandwidth to hone down on creating components that stepped on the boundaries of our constraints to be tested, and hopefully handed off, which I wouldn't have expected for the slider!

Thank you to Amy, Mary, and TC on the Integrated Marketing Team for the Wednesday sync and guidance throughout the course of the project <3